Shipping and Delivery

NOTE: All deliveries are based on 'curb-side' pickup. For heavier/bulky items, you may need to assist the delivery driver. If you cannot assist or if you wish to have your items brought inside the property, please contact us before ordering as this may incur an extra charge.

ALL DELIVERIES TAKE PLACE DURING THE WORKING WEEK AUSTRALIA WIDE

All smaller items are dispatched via a common courier

• Each delivery is calculated based on your location.
• Connote details are emailed to you upon dispatch of your order from our warehouse so it can be tracked through the courier’s websites.
• Orders will normally arrive within 3 – 10 days depending on your location.

Larger furniture and fragile items will be delivered via furniture removalists

• Furniture can be a bit complicated (due to the sheer size and weight of the items) but we source the services of several removalists to get your pieces to you in good condition.
• This service generally takes longer to organize, so please allow up to 14 – 28 days depending on the delivery location.
• Please specify if there are any difficulties at the delivery location for the removalists as extra charges may apply for stairs or difficult deliveries.
• The drivers cannot assemble furniture and in most cases will not take packaging with them unless specifically requested at the time of order confirmation. A small fee may apply for this service.

Returns Policy

Note: This product is NOT covered by our 14 day Change of Mind Policy

Any Dasch Design products may only be returned to us where notification of the proposed return of the goods is received within seven (7) days of the date of delivery of the Goods, Abode Haven has agreed in writing to accept the return of the Goods and the Goods are returned in good condition at the expense of the Applicant.

We do not accept change of mind purchases.

Please send all requests through to sales@abodehaven.com.au

Warranty

All Dasch Design items carry a 12 month warranty. 

To lodge a warranty claim, please email us at sales@abodehaven.com.au.