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Customers may cancel their orders within 24 hours of placing them. After this period, cancellations may not be feasible due to shipping preparation.
Customers may return products within 30 days of delivery for a change of mind, provided they are in sellable condition. Returns not meeting these conditions will not be eligible for a refund or credit.
For returns, contact our customer service with your order details. Return shipping costs are borne by the customer, except for defective or incorrect items.
Refunds are processed upon receipt and inspection of the returned item, credited back to the original payment method.
Abode Haven strives to ensure that product descriptions and specifications are accurate. However, slight variations may occur. Product availability is subject to change without notice.
We are committed to protecting your privacy. Personal information collected during transactions is handled in accordance with our Privacy Policy.
Abode Haven reserves the right to amend these terms and conditions at any time.
For any queries or further information, please contact our customer service team
sales@abodehaven.com.au.
12-Month Manufacturer's Warranty
We offer a 12-Month Manufacturer's Warranty covering defects in materials and workmanship under normal use. This excludes damages from misuse, accidents, or wear and tear.
Is the product you're interested out of stock?
Don't worry! Almost all our products can be pre-ordered and may even be arriving soon!
Simply call us on 02 7259 3753 or email us sales@abodehaven.com.au and we'll let you know the timeline.
And if you're happy with that timeline, you can place a pre-order for that product to ensure your item is reserved!
