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Beurer FM39 Shiatsu Foot Massager with Heat

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02 7259 3753 Call Us Today!

Warranty

LIMITED WARRANTY TERMS AND CONDITIONS

Dear Customer,

Congratulations on purchasing your new Beurer product!

Your Beurer purchase is covered by the following warranty:

  • Scales – Five (5) year warranty from the date of purchase
  • Other items – Three (3) year warranty from the date of purchase
  • Large massage chairs (eg MC series) – two (2) year warranty from the date of purchase
  1. Any parts found to be defective due to faulty material or workmanship will be replaced or repaired at no cost to the owner during the warranty period.
  2. This warranty is in addition to and does not affect your statutory rights and remedies available to you under a law in relation to the goods to which the warranty relates.
  3. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
  4. Proof of purchase must be produced upon request
  5. This warranty is not transferable (only covering the original owner) and applies only to those goods sold within Australia for home use.
  6. Abode Haven reserve the right to replace or repair any defective parts as deemed necessary. Replaced parts become the property of Abode Haven.
  7. Abode Haven reserves the right to determine whether or not the fault is caused by faulty workmanship or material or that any part is defective.
  8. Goods that are returned to Abode Haven for inspection will be done so at customer’s expense.

Exclusions from this Warranty

This warranty does not apply in the following circumstances:

  • Damage or faults caused by incorrect usage or installation, failure to perform recommended maintenance, neglect or abuse, fire, floods and other natural disasters or unauthorised modifications
  • For use other than domestic purposes (does not cover commercial or non approved rental applications)
  • Repairs when the item has been dismantled, repaired or serviced by other than Abode Haven or accredited Service Agents

How to claim under this warranty:

You have a number of ways to claim under your warranty:

  • Log onto www.beurer.com.au and submit your information including name, date of purchase and product issue using the “contact us” section
  • Email sales@abodehaven.com.au your information including name, date of purchase and product issue
  • Mail your item to the PO Box address listed below – please include your contact details so we can contact you upon receipt of goods
  • Return Address – FitZone Solutions P/L P.O. Box 7107 Warringah Mall, Brookvale, NSW 2100 PH : (02) 9451 0333 FAX: (02) 9451 0444

Shipping & Delivery

Free delivery Australia wide

We want to make sure getting quality Beurer products is as fast, simple and free. All Beurer online store purchases are delivered free of charge across Australia.

Direct to your door

Your purchase will be shipped to you via one of our selected freight partners. All orders will ship from our warehouse in Sydney immediately after we receive your order and we will do our best to ensure fast delivery but ask that our customers understand transit times may vary depending on your location.




Free Shipping Australia Wide
Top Rated Customer Service
Price Match Guarantee
02 7259 3753 Call Us Today!